Store Policies

Shipping

We require that the tracking option be selected for any order of 75 $ or more. Please choose the appropriate shipping option on checkout:

 Singles Only USA - Registered Tracking (Required if order exceeds 60$) 

Singles ONLY International - Registered Tracking - INSURED (Required if order exceeds 60$)

Singles ONLY Canada - Expedited (2-6 Business Days - Required if order exceeds 60$) 

Singles Only International -Tracking,Insured for 40 cards + (Required if order exceeds 60$) 

Return Policy

You may return most new, unopened items sold and fulfilled by  Carte Blanche Hobbies  within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refunds
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

PayPal

Paypal Account

Up to 10 business days

Check OR

Money Order

Store Credit Balance
(to request a check, email us)

1 business day

Your Privacy

Carte Blanche Hobbies is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements.

How does
 Carte Blanche Hobbies  protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will 
Carte Blanche Hobbies  disclose the information it collects to outside parties?
 Carte Blanche Hobbies does not sell, trade, or rent your personal information to companies not affiliated with  Carte Blanche Hobbies .  Carte Blanche Hobbies  may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Carte Blanche Hobbies may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of  Carte Blanche Hobbies , our users, or others.

In Summary
 Carte Blanche Hobbies is committed to protecting your privacy. We use the information we collect on the site to make shopping at  CarteBlancheHobbies.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by
Carte Blanche Hobbies. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Carte Blanche Hobbies also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Carte Blanche Hobbies has no control or influence over their policies. Please check the policies of each site you visit for specific information. Carte Blanche Hobbies cannot be held liable for damage or misdoings of other sites linked or otherwise.

 Maximum Quantity

We restrict the quantities automatically to what would constitute a 'playset' for all games we sell singles for (4 of each for Wow and Magic: the Gathering and 3 of each for WWE: Raw Deal or 1 in case of Unique cards). We reserve the right to cancel and order refund the order in part if a user orders 4 of the same card from one expansion and then 4 of it from another expansion. 

AVAILABILITY, ERRORS AND INACCURACIES

To provide you with exceptional service, we regularly update our products and services available on this website.

Despite our efforts, products or services available on our website may contain errors on price, be described inaccurately, or be unavailable. For this reason, we do not guarantee the accuracy or completeness of the information, whether in terms of price, product images, specifications, availability or services. We reserve the right to change or update information and correct any errors, inaccuracies or omissions at any time, without notice. Delays could also occur in updating information on the service and in our advertising on other websites.

Should an inventory error, of which we are responsible, 3 options will be offered:

A refund of the item in question

A credit for the value of the item + 25%

Order cancellation and a full refund

NB: Carteblanchehobbies.com reserves the right to limit the quantity of any item being ordered at our discretion. We also reserve the right to enforce the tracked shipping method for newer customers.